MR & MRS SMITH HOTELIER SYSTEM

Quiénes son

The Mr & Mrs Smith Travel Team takes telephone bookings for over 400 hotels across Europe. Prior to the launch of the Hotelier System, they were paying an external company to handle the other end of the process, transmitting the booking and credit card details to the hotels.

Qué necesitaban

• Single integrated booking system
• Accessible online by the hotels themselves
• Secure transmission of credit card details
• Reduced scope for human error

Qué conseguimos

• 100% ROI in less than a month
• Simplified accounting and financial tracking
• Reduction in human error
• Improved relationships with the hotels